Privacy Policy
Last Updated: October 2025
Welcome to Digheigg — where fashion meets comfort and creativity. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from www.digheigg.com (“Site”), or interact with us through our digital platforms, social media, or customer support channels.
By visiting our Site or purchasing from Digheigg, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to improve your shopping experience and ensure efficient service delivery.
a. Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (credit/debit card, PayPal, or other payment methods)
- Order and transaction history
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information (operating system, screen size, etc.)
- Pages viewed and time spent on site
- Referring URLs
- Cookies and tracking data
c. Marketing & Communication Data
If you subscribe to our newsletter or promotions, we may collect your email address, communication preferences, and interaction data (e.g., clicks, open rates).
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Personalize your shopping experience
- Improve our products and website functionality
- Send promotional content (with your consent)
- Prevent fraudulent transactions
- Comply with legal obligations
4. How We Protect Your Information
- SSL encryption for all payment transactions
- Restricted access to personal data for authorized personnel
- Regular security audits and malware scans
- Secure storage and data backups
While we take every precaution, no method of online transmission is completely secure. By using our site, you acknowledge this risk.
5. Sharing Your Information
We never sell or rent your data. We only share it with trusted third-party partners who help us operate our business, such as:
- Payment processors (e.g., PayPal, Stripe)
- Shipping providers (e.g., DHL, FedEx, USPS)
- Analytics tools (e.g., Google Analytics, Meta Pixel)
- Email marketing platforms (e.g., Mailchimp, Klaviyo)
6. International Data Transfers
Your personal data may be transferred to and processed in other countries. We ensure all transfers comply with applicable data protection laws and include safeguards such as standard contractual clauses.
7. Retention of Personal Data
We retain personal information only as long as necessary for the purposes outlined here. Order data is kept for at least five years for tax and legal reasons, and marketing data is stored until you unsubscribe or request deletion.
8. Your Privacy Rights
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Restriction: Limit how we use your data
- Portability: Request data in a structured format
- Withdraw Consent: Opt out of marketing at any time
To exercise your rights, contact us at info@digheigg.com.
9. Email Marketing and Communication Preferences
You can unsubscribe from promotional emails anytime by clicking the “Unsubscribe” link at the bottom of our emails. Transactional messages (like order updates) will still be sent as necessary.
10. Children’s Privacy
Digheigg does not knowingly collect or store data from children under 13. If we discover such data, we will delete it immediately.
11. Third-Party Links
Our website may include links to other sites. Digheigg is not responsible for their content or privacy practices. Please review their policies before sharing personal information.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect new practices or legal requirements. The latest version will always be available on this page with the “Last Updated” date above.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@digheigg.com
- Website: www.digheigg.com
- Support Hours: 24/7 online, response within 48 hours